“LUXURY TODAY MEANS TURNING THE ESSENTIAL INTO SOMETHING MEMORABLE”
Pau Guardans i Cambò, Founder and Chairman of Único Hotels
OUR MISSION
Unique means one of a kind; that is why we create unrivalled experiences defined by authenticity and the simplicity of things done well.
Every individual, whether guest or team member, is unique, different and special. Our idea of luxury goes far beyond elegant interiors, meticulous attention to detail or personalised service. It is a commitment to excellence, grounded in respect for each person and for our environment.
OUR VISION
We aim to be recognised for building an honest and authentic legacy, caring for our guests, our team and the environment. A solid company with sustainable growth and a distinctive way of working that brings soul and passion to every project we undertake.
OUR VALUES
01
We are unique. We do things authentically, with commitment and respect. We care for everyone around us, both colleagues and guests. We listen, we learn and we smile.
02
We are elegant. We work with elegance in everything we do, from the staff canteen to the finest guest room. From how we treat one another to how we present ourselves, our uniform and our attitude. The quality experienced by our guests begins with each of us. We work with enthusiasm and purpose, because that is how we go further.
03
We are the hosts of this destination. We do not simply offer rooms or dining. We create authentic, one-of-a-kind experiences deeply rooted in the destination we call home. Every destination is unique.
04
We are committed to our legacy. We think long term. We build a solid project with rigour, ambition and prudence. We foster a supportive yet demanding environment that encourages personal growth. We are resilient: we stay grounded in success and steady in the face of challenges.
05
We are excellent because we pay attention to the details. We know that detail is everything. We care for every guest and for how we treat one another, because this is what defines excellence. We train every day to refine the details, because excellence is something that is cultivated.
WE CARE
Discover how commitment and dedication translate into meaningful experiences.
We are guided by what truly matters: care, authenticity and a positive impact that goes beyond the obvious.
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‘Mas de Torrent is designed for a getaway where all you need to do is relax and enjoy yourself.’
‘The Principal Madrid is Madrid at its best. Ranked number one in Spain in Condé Nast Traveller’s 2025 Readers’ Choice Awards.’
‘One of Spain’s most iconic country retreats… ideal for those seeking understated luxury’
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