Our team
For us, luxury goes beyond an exceptional setting; it is about ensuring every guest’s experience is cared for by our team. To achieve this, it is essential to have working conditions rooted in an atmosphere of harmony and trust, taking a medium-term approach and creating a workplace where continuous training, mutual respect and internal promotion are fundamental pillars. That is why we have developed the Único Training Programme, an intensive ongoing training scheme that fosters the personal and professional development of every team member.
We are committed to maintaining a clean, elegant and respectful working environment, fostering lasting relationships and an inclusive atmosphere that allows each individual to grow. In this way, we ensure that every team member can give their best to deliver authentic and exceptional experiences.
Our Activities
- Our aim is to treat each and every member of the team as part of our family – fairly, equitably and ethically. To put these principles into practice effectively, we have policies in place regarding non-discrimination and employee accountability.
- We run health and wellbeing campaigns for our employees, encouraging healthy eating habits. We ensure that our staff’s meals are carefully planned, offering nutritious and balanced options that promote their wellbeing and energy levels throughout the working day.
- We have an equality plan that meets the strictest standards, including a specific protocol for the prevention of and response to workplace harassment, sexual harassment and gender-based harassment within the company.
- Permanent employment accounts for 90% of our contracts.
- To support our employees’ development by providing them with top-quality training tailored to their needs.
- Our hotels meet all the necessary accessibility requirements.
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