Our team
Luxury, for us, goes beyond an exceptional setting. It is built through the people who make it possible.
Caring for each guest’s experience also means caring for our team. That is why we foster a working environment rooted in harmony, trust and a long-term vision, where continuous learning, mutual respect and internal growth are fundamental pillars.
Within this framework, the Único Training Program was created — a continuous learning initiative designed to support the personal and professional development of every team member, complemented by a career path that allows for consistent and long-term growth within the company.
We are committed to offering a considered, elegant and respectful workplace, where lasting relationships are encouraged and an inclusive environment supports individual growth. In this way, each person can fulfil their potential and contribute to creating authentic and memorable experiences.
Our Activities
- Our aim is to treat every member of the team as part of one family, guided by fairness, respect and integrity. To support this, we have policies in place on non-discrimination and shared responsibility.
- We promote health and wellbeing initiatives that encourage balanced lifestyles, including a thoughtfully designed staff dining programme that supports energy and wellbeing throughout the working day.
- We have an equality plan aligned with the highest standards, including specific protocols for the prevention of and response to workplace harassment, sexual harassment and gender-based discrimination.
- Permanent employment represents 90% of our contracts, reflecting our commitment to the long-term development of our team.
- We support professional growth through high-level training tailored to the needs of each individual.
- All our hotels meet accessibility requirements, ensuring inclusive environments for everyone.
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